Privacy Policy

Surveys Insight
Privacy Policy

Last updated: April 7, 2026

We created this Privacy Policy to explain how Surveys Insight and its affiliated companies (“Surveys Insight,” “we,” “us,” or “our”) collect, use, and share your personal information (“Personal Information”) when you use our website at https://surveysinsight.com and related services (the “Platform”). We respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy, along with our Terms of Service, explains the rules for using our Platform. Please read it carefully so you understand how your information is handled. If you do not agree with this policy, you should not use the Platform. By creating an account or using the Platform, you agree to this Privacy Policy and allow us to collect, use, and share your information as described here. Our Platform may be provided through applications managed by our clients (“Client Applications”). We take our responsibility to protect your information seriously and will only use your Personal Information as outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that identifies or relates to you, including but not limited to: Name, email address, phone number, mailing or zip/postal code, IP address, device information. Additionally, any information you choose to provide when participating in surveys or research: Age, date of birth, gender, gender identity, race, ethnicity, language preferences, education level, etc

Some of the information we collect may be considered sensitive under certain laws. By choosing to provide this information, you expressly consent to our collection and use of it for research and survey purposes as described in this Privacy Policy. We take reasonable measures to protect sensitive information and use it only for legitimate research and analysis purposes.

Information You Provide

We collect Personal Information when you interact with us directly. This may happen when you use the Platform, communicate with us or other users, sign up to receive updates, surveys, or other communications. When you register, we may collect account details such as your username, password, and any security questions or similar verification information. When using the Platform, you may send messages to other users or external recipients. As part of providing this service, we may store and process copies of messages you send and receive. We also collect any information you provide when you contact us, including customer support inquiries or other communications about the Platform or our services.

Information from Third Parties

We may receive Personal Information about you from third-party partners, clients, or data providers who have obtained your consent or have a lawful basis to share it for research, survey, or outreach purposes. This may include contact details, demographic data, or other information relevant to the surveys or studies you may be invited to participate in.

We handle this information in accordance with this Privacy Policy and use it only for the purposes described herein.

Communication Data

When you interact with us via the Platform, email, or SMS, we may collect data related to those communications, including:

• Engagement with emails (e.g., opens, clicks, and responses)

• Delivery and response status of text messages

• Survey responses, including your answers and completion status

• Interaction history with our Platform, features, or services

This information helps us monitor service performance, understand participation trends, and improve user experience.

How We Use Information

We use your Personal Information for the following purposes:

• Conduct surveys and research, including public opinion, political research, and demographic studies

• Send communications via email and SMS, such as survey invitations, reminders, and follow-ups

• Improve and develop our Services, including Platform functionality and outreach efforts

• Respond to questions, provide customer support, and address inquiries

• Detect, prevent, and investigate fraud, misuse, or other unauthorized activities

• Comply with applicable laws, regulations, and legal obligations

We will not use your Personal Information for purposes other than those described without your consent, except as required by law.

Email and SMS Communications

We may contact you via email or text message to invite you to participate in surveys, provide research updates, or share information relevant to your participation.

Consent

By providing your contact information, you consent to receive these communications, including automated messages where allowed by law.

Opt-Out

You can opt out of receiving communications at any time:

• Email: Click the “unsubscribe” link included in any email

• SMS: Reply “STOP” to any message

Once you opt out, you will no longer receive these communications. Opting out will not affect our ability to contact you for necessary administrative purposes, if applicable.

Additional Disclosures

• Message frequency may vary depending on surveys or research campaigns

• Standard message and data rates may apply for SMS

• Consent to receive communications is not required to participate in surveys

• We do not sell or share your phone number with third parties for independent marketing purposes

Sharing of Information

We may share information with:

• Service providers who assist us with messaging, hosting, analytics, or other operational needs

• Clients sponsoring or administering research and surveys

• Governmental or legal authorities as required by law

Except as described above, your Personal Information is not shared with other third parties or between Surveys Insight clients.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain functionality of the Platform

• Understand how users interact with our Services

• Improve the user experience

You may disable cookies in your browser settings; however, some features of the Platform may not function properly without cookies.

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your Personal Information. However, no system is completely secure, and we cannot guarantee the absolute security of any information transmitted to or stored by us.

Data Retention

We retain Personal Information only as long as necessary to:

• Enable your participation in surveys and research

• Comply with legal, regulatory, and operational requirements

Once information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on where you reside, you may have the right to:

• Access your Personal Information

• Request corrections or deletion of your information

• Opt out of certain communications

To exercise these rights, contact us using the information below.

California Privacy Rights

If you are a California resident, you have the following additional rights under the CCPA/CPRA:

• Request disclosure of the categories and specific pieces of personal information we collect

• Request deletion of personal information we have collected about you

• Opt out of the sale or sharing of personal information (note: we do not sell personal information)

We will not discriminate against you for exercising these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy with an updated “Last Updated” date. Continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

Email: info@surveysinsight.com

Mailing Address:

Surveys Insight

62 Parkway Commons Way

Greer, SC 29650

United States